Shipping & Delivery

Shipping & Delivery

At Apex Trade Dynamics we ship genuine Hikvision security equipment to any address in South Africa via our reliable courier partners.

Dispatch Times

In-stock items are dispatched within 1-2 business days of payment confirmation. Orders placed before 12:00 on business days are prioritised for same-day processing.

Delivery Times

Once dispatched, delivery takes 3-5 business days to most major centres (Johannesburg, Pretoria, Cape Town, Durban, Port Elizabeth, Bloemfontein). Remote and outlying areas may take an additional 1-2 business days.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size. We offer free shipping on qualifying orders - check your cart for the current free shipping threshold.

Tracking Your Order

Once your order has been dispatched you will receive a tracking number via email. Use this to track your shipment directly on our courier partner's website.

Load Shedding & Delays

While our couriers operate independently of the power grid, load shedding can occasionally cause collection and delivery delays. We will notify you of any significant delays and appreciate your patience during these periods.

Bulk & Commercial Orders

For bulk orders or commercial installations requiring urgent delivery, please contact us directly to arrange priority dispatch.

Questions?

If you have any questions about your order's shipping status please contact our team - we're happy to help.